Legal
Notation based on the Act on Specified Commercial Transactions
Company Name
Representative
Address
Shibuya-ku, Tokyo 1510061, Japan
Email Address
URL
Price of Product/Service
Price indicated on each page
Required Payment (besides the price of product/service)
- Consumption tax: 10% of purchase price
- Shipping fees
- Custom duties in case of international shipments
* Please refer for details in each product page (it may differ depending on the item you order).
Payment Method
VISA/MasterCard/JCB/AMERICAN EXPRESS
Terms and Conditions of Payment
Please make your payment based on the terms and conditions agreed to by your credit card company.
Time of Delivery
Time of delivery differs based on product/service.
Please confirm the content on each page.
For order-made products, it will take, in general, around 2 to 3 weeks from the time production starts.
Please note that the time of starting the production will depend on the arrival of the garment to be sent by you.
Returns/Exchanges
For order-made products, production will start after authorization of the credit card by the credit card company. Please be aware that, given the nature of order-made products, we cannot accept any cancellations or exchanges.
In the following cases, we may be able to repair the product to the extent possible (by our sole discretion).
Please be sure to contact contact@yuimanakazato.com within one week of receiving the product if you wish for repairs:
- The product arrives inappropriately dirty or damaged; or
- The product is not your size and you are unable to wear it.
In the following cases, we may not be able to repair the product:
- More than 2 weeks have passed since the arrival of the product;
- The product was damaged or made dirty after being received;
- You repair or wash the product yourself;
- You lose attachments or any other part or the product;
- You simply don't like the product, or it is not agreeable with your personal tastes; or
- Any other non-applicable cases in which you wish for repairs.
Shipping fee
You will not be charged for shipping fee for repairs due to initial defects.